Servicing & Advocacy
Looking for ways to create better experiences for consumers? Let NASCO help you make an impact where it counts.
Make it seamless
NCompassSM consolidates all member and provider information into a single application and guides customer service representatives through the process of meeting a customer’s needs as efficiently and effectively as possible — that means less time searching and more time helping.
Personalize their experience
AI.meSM (pronounced “ˈā-mē”) is NASCO’s artificial intelligence engine that houses a library of pre-configured business rules and event triggers — along with member healthcare data and analytics — to deliver personalized health and wellness recommendations to members through web, mobile, clinical service and call center channels.
Let us do the heavy lifting
NCompass and AI.me are both hosted solutions, with the infrastructure, maintenance and support all provided by us.
Know it fits
We configure leverageable Blue capabilities, while still providing you with the flexibility needed for plan-specific customization, to ensure that you get the right solution to meet your needs.
Ensure security and compliance
NCompass is SOC2 Type II and HITRUST certified, so you can feel confident that your health plan and member data are secure.
Integrating our solutions with your solutions is almost effortless. With NASCO’s Developer Portal, you gain access to a library of secure, open APIs and business events that can help transform your business and drive interoperability.
Ready to Empower the Future of Healthcare?
Backed by decades of healthcare expertise, we’re aligning our strategies, talent and a set of clear priorities to drive innovation. By developing new products, enhancing capabilities and increasing sharable services, we help our customers remain competitive and adapt to meet the needs of a rapidly changing market.