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NASCO is a healthcare company dedicated to co-creating digital health solutions for Blue Cross and Blue Shield companies. NASCO is a healthcare company dedicated to co-creating digital health solutions for Blue Cross and Blue Shield companies. NASCO is a healthcare company dedicated to co-creating digital health solutions for Blue Cross and Blue Shield companies.
  • SOLUTIONS
    • ENROLLMENT, MEMBERSHIP, BILLING & RATING
    • SERVICING & ADVOCACY
    • CLAIMS ADJUDICATION & BENEFITS MANAGEMENT
    • PROFESSIONAL-SERVICES
  • MEET NASCO
    • LEADERSHIP
      • JOHN LADAGA
      • CHRIS HAUSER
      • DAVID WEEKS
      • BARBARA BELL DEES
      • JIM VEIGER
    • CULTURE
    • CAREERS
  • MEDIA
  • INSIGHTS
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Member Experience

Home / Member Experience /
 Creating Positive First Impressions Through Customer Journey Mapping
0
By NASCO
In Member Experience
Posted October 10, 2022

Creating Positive First Impressions Through Customer Journey Mapping

You’ve probably heard the expression, “You never get a second chance to make a first impression.” The flip side of this troubling truth is that once an impression is made, it’s difficult, if [...]

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