Making Healthcare Innovation Affordable at Scale: Beat Podcast
November 20, 2025
“The claim is still really important but it’s not the whole world.”
So says Lori Logan, NASCO President and CEO, in a new episode of The Beat podcast, Rebuilding the Chassis of Healthcare: Making Innovation Affordable at Scale. She boldly asserts that solving America’s healthcare affordability crisis requires modern systems that administer claims and all of the non-claim programs.
In the podcast, Logan discusses affordability and innovation, making the case that health plans and providers cannot sustainably reduce costs or scale innovation while using systems designed for the fee-for-service era. To manage the total cost of care and drive affordability, healthcare organizations need a new administrative chassis that:
- Unites claims, clinical, and engagement data
- Administers non-claim transactions
- Supports product innovation and new benefit models
- Aligns payers and providers
- Enables value-based care at scale
- Measures performance.
In this 12-minute podcast recorded on the floor of HLTH 2025, Logan answers critical questions, including
- What are payers’ most significant challenges when transitioning to alternative payment models (APMs)?
- How can health plans manage the total cost of care and enable payer-provider collaboration?
- What strategic investments do healthcare organizations need to make now?