
Healthcare Leaders Discuss Member Experience and AI: Five Takeaways
ICYMI, Becker’s Healthcare recently hosted an insightful roundtable, From Member Frustration to Member Loyalty: And the Role
Category: Member Experience

ICYMI, Becker’s Healthcare recently hosted an insightful roundtable, From Member Frustration to Member Loyalty: And the Role

Most employers choose to self-fund health benefits for their employees. In 2023, for example, 65 percent of covered workers were in a self-funded or administrative services only (ASO) health plan, up from 52 percent 20 years ago. At large firms, the number climbed to 83 percent last year.

In today’s competitive job market, healthcare remains among the top considerations that influence a person’s decision to join or leave a company. Employers must be able to offer competitive salaries and good healthcare benefits to prospective employees looking for the right opportunity.