Business Effectiveness Solutions

Business Effectiveness Solutions help our Plan customers grow their business, reduce administrative costs and improve customer service. This team helps Plans process claims more efficiently and with less human intervention, saving time and money. The team’s primary mission is to engage with Plans to maximize the efficient use of the NASCO Processing System (NPS) and its related components. Business Effectiveness Solutions consultants engage processes and technology to bring rapid closure to complex business problems.

What Our Customers Have to Say:

Ken Arruda
Executive Director of Medicare Markets, Product Management
Blue Cross and Blue Shield of Massachusetts
"We are very pleased with the functionality of the NASCO platform and the throughput rate, which is significantly better than we had experienced on our previous claims processing platform."
Ann McLaughlin
Vice President of IT and Operations
Blue Cross and Blue Shield of Massachusetts
"The fact that we’re all set up with claims processing for both our Managed Care and our Medicare Advantage products on NASCO gives us a great sense of assurance for what we are expecting for future growth."
Charles Hicks
HIX Technology Consultant
Blue Cross Blue Shield of Michigan
"NASCO’s collaborative approach to understanding the impacts of HIX to our Plans operationally and systematically helped us leverage core capabilities, share costs and reduce risks in meeting our mandated dates."
Mark Barnard
Senior Vice President
Horizon Healthcare Services, Inc.
"NASCO is a committed partner with a proven business model and track record that works for Horizon and a growing list of Blue Plan owners."
Scott Howard
Senior Director of Business Delivery
Blue Cross and Blue Shield of Massachusetts
"We value the teamwork that has been in evidence between all those working on the program. We have created an environment of constant learning and applying that learning to each subsequent migration to improve our overall effectiveness."
Barbara Bell-Dees
"We attribute our success to the incredible talent and diversity of our associates."
Laurie Prescott
"There are so many benefits that come with working for NASCO, but I’d have to say the work/life balance, cost effective benefits (specifically healthcare and retirement), ability to have impact in your role and flexible schedules are probably the best."
Mike Kininger
"I like the challenge of working with our Plan customers and coming up with collective solutions to address issues that are impacting their business."
Nigel Birch
“I love the people, the company’s vision, the culture, the opportunity to grow and develop.”
Cynthia Aureli
Director, Claim Operations
Horizon Healthcare Services, Inc.
“It’s to the credit of everyone involved that we accomplished this massive project within our time frame”